Shipping Policy
1. How long does it take to process an order?
The usual shipment time is 10 to 14 working days, but this may vary depending on availability. If you wish to receive your shipment sooner, kindly contact us by mail on [email protected], our team will assist you in ensuring that your request is accommodated.
2. What are the shipping rates and delivery estimates?
We offer free delivery worldwide so you can enjoy your outfit, wherever you are!
3. How will I know when my order has shipped?
You will receive a shipment confirmation email once your order has been shipped, containing your tracking number(s).
4. Are customs, duties, and taxes included in the shipping cost?
MARIANE BECHARA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Returns Policy
1. Do you offer refunds?
We do not offer refunds on any purchases. We only offer exchange and store credit.
2. Can I exchange an item?
We are forever committed to quality and craftsmanship. If you need to exchange please email us at [email protected] with the reason for return, along with your name and order number. We will revert back with return instructions to ensure seamless processing. Please note that exchange must be initiated within 7 days of delivery, and items must be in pristine, unused, unworn, unwashed and with all tags attached in their original packaging.
Custom-made or personalized orders are not eligible for return.
Sales items cannot be returned or exchanged.
MARIANE BECHARA can reject a return if the item is not in good condition upon receipt. We take pride in delivering high-quality products, and to maintain integrity of our return process, items must be returned in their original condition. Any signs of wear, damage, or alteration may result in the return being declined. We appreciate your understanding of our commitment to providing our customers with the best possible experience, and we strive to ensure that all returns are processed fairly and efficiently.
Contact Information
If you have any questions about our shipping and returns policy, please contact us at:
Thank you for shopping with us!